Last Updated: August 2026

At Pro Performance Peptides, we aim to provide a secure, professional, and reliable shipping experience. Orders are carefully prepared and packaged to help protect product integrity during transit.

1. Order Processing

Most orders are processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Processing times may vary during periods of high order volume, promotions, or unexpected circumstances.

2. Same-Day Fulfillment

Eligible orders placed before our daily processing cutoff may qualify for same-day fulfillment.

Same-day fulfillment means the order is prepared and handed over for shipment on the same business day. It does not necessarily mean same-day delivery.

Orders placed after the applicable cutoff may be processed on the following business day.

3. Shipping Options

Available shipping methods and estimated delivery times are displayed during checkout.

Depending on your location, available options may include:

• Standard Shipping
• Expedited Shipping
• Priority Shipping

Delivery estimates are provided by the applicable carrier and are not guaranteed.

4. Free Shipping

Free shipping is available on qualifying orders over $250, subject to applicable shipping terms and eligible destinations.

The free-shipping threshold is calculated based on eligible merchandise totals and may exclude taxes, discounts, or other charges where applicable.

5. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation containing tracking information when available.

You can use the tracking number to monitor your shipment directly through the applicable carrier.

Tracking information may take some time to become active after the package has been handed to the carrier.

6. Discreet Packaging

Orders are professionally packaged with privacy and product protection in mind.

We aim to use secure, discreet outer packaging without unnecessary product-related information displayed externally.

7. Delivery Times

Estimated delivery times depend on:

• Shipping destination
• Selected shipping method
• Carrier processing
• Weather conditions
• Holidays
• Unexpected transportation delays

Once an order has been handed to the shipping carrier, delivery timing is primarily controlled by the carrier.

8. Shipping Delays

While we work to ship orders promptly, occasional delays can occur due to circumstances beyond our control.

These may include:

• Carrier delays
• Severe weather
• Transportation disruptions
• Address issues
• High-volume periods
• Government or regulatory delays

If your shipment appears significantly delayed, please contact our support team so we can assist with the available tracking information.

9. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an incorrect address after placing an order, contact us immediately. We will make reasonable efforts to update the address before the order is fulfilled.

Once an order has shipped, address changes may no longer be possible.

10. Lost or Damaged Shipments

If your package arrives damaged, please contact us as soon as possible and provide:

• Order number
• Description of the issue
• Photos of the package and product
• Shipping/tracking information

If a package is confirmed lost in transit, we may work with the shipping carrier to investigate the shipment and determine the appropriate resolution.

11. International Shipping

International shipping availability depends on destination and applicable requirements.

Customers are responsible for ensuring that their orders comply with all applicable laws, regulations, import requirements, and restrictions in their jurisdiction.

We reserve the right to decline or cancel shipments to destinations where fulfillment is not permitted or reasonably feasible.

12. Research Use Only

All products offered by Pro Performance Peptides are intended strictly for laboratory and scientific research purposes.

Products are not intended for human consumption, diagnostic use, therapeutic use, or veterinary use.